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Loughborough University Dental Practice

All reports

Inspection report

Date of Inspection: 27 November 2013
Date of Publication: 24 December 2013
Inspection Report published 24 December 2013 PDF

Overview

Inspection carried out on 27 November 2013

During a routine inspection

We spoke with six patients and five members of staff. We reviewed six care records, and also saw information relating to six members of staff.

The patients we spoke with told us that their treatment had been discussed and that they were able to make an informed decision about their treatment. One patient told us: �My treatment is explained to me. I always understand what treatment I will receive and consent to this. I am given enough information.�

All of the patients we spoke with had high regard about the quality of care and kindness displayed by the staff. One patient told us: �They [the dental team] have been brilliant. They have been absolutely first class: the standard of care is really excellent.�

Staff were observed wearing uniforms and other appropriate personal protective equipment. None of the patients we spoke with had any concerns about the cleanliness of the practice.

We saw that all dental treatment was provided by a qualified dentist and the dental nurses who were registered with the General Dental Council (GDC), the professional regulator of dental practitioners.

We also saw that a range of audits, risk assessments and checks were carried out to ensure systems and practices were working effectively.