• Dentist
  • Dentist

Archived: Honour Health Jesmond

90 Osborne Road, Jesmond, Newcastle Upon Tyne, Tyne and Wear, NE2 2AP (0191) 281 3913

Provided and run by:
Mr. Onkar Singh Dhanoya

Important: The provider of this service changed. See new profile

All Inspections

4 December 2012

During a routine inspection

The provider took care to make sure that people gave their consent to any treatment before it was carried out, and that this consent was clearly recorded in their case notes. This was confirmed by patients we spoke with, who said they had been asked to sign a range of consent forms.

Patients also told us they were very happy with their care and treatment at the practice. One person told us, 'I get extremely nervous, but they are really good, they talk to me and put me at my ease.' A second person said, 'I feel fully involved. My care is discussed in detail, and they are very nice and friendly. I have absolute confidence in my dentist.'

We saw that patients had a full assessment of their oral health needs carried out at their first appointment, and that this assessment was discussed with them and recorded. Their treatment options and any associated risks were also discussed with them and their choices were respected.

The practice followed best practice guidance regarding the control of infection and had systems in place to protect people from infection. The practice was clean and hygienic. One patient described it as being "immaculate".

All dental professionals at the practice worked hard to continuously monitor their performance and to improve their practice by sharing knowledge and experience on a very regular basis.

Patients were encouraged to express any concerns or dissatisfaction they might have. Complaints were responded to professionally.