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Archived: Antley Villa Dental Practice

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All reports

Inspection report

Date of Inspection: 13 March 2012
Date of Publication: 10 April 2012
Inspection Report published 10 April 2012 PDF

Overview

Inspection carried out on 13 March 2012

During a routine inspection

People told us that they were very happy with the care and treatment they were receiving at Antley Villa Dental Practice.

One person said, "They explained my treatment all the way through the procedure I received and they really put me at ease during the treatment� and another person commented, "They are absolutely superb, very professional, warm and caring, everything is excellent, there is nothing negative to tell you I am over the moon with the service I receive�.

People spoken with confirmed they were fully involved in their treatment plan and said they had discussed there treatment options with the dentist and felt informed. People also said they were treated respectfully and the receptionists were brilliant, helpful and friendly. their queries were answered sensitively and the dentist was very �efficient�.

People were provided with appropriate information about the practice, and the current level of fees was displayed for both private and NHS patients. Information leaflets were available and computerised treatment information was also available. This could be printed off for the patients should this be required.

People told us that staff were suitably trained and very good with children and they were a �fantastic� dental practice.