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Inspection report

Date of Inspection: 7 November 2012
Date of Publication: 4 January 2013
Inspection Report published 4 January 2013 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 7 November 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with staff and talked with stakeholders.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

The practice had up to date policies and procedures in place for the protection of vulnerable people, including a whistleblowing policy.

We spoke with three members of staff at the time of our inspection who told us they had received training in the safeguarding of children and adults.

The staff were fully aware of the potential areas of abuse and were able to demonstrate how they would ensure that the welfare of vulnerable people was protected through the safeguarding procedures.

We saw staff training records that confirmed that staff had received appropriate safeguarding training.