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Supporting Independence - Findon Good

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Inspection report

Date of Inspection: 5 February 2014
Date of Publication: 1 March 2014
Inspection Report published 01 March 2014 PDF

Overview

Inspection carried out on 5 February 2014

During a routine inspection

We visited Supporting Independence to look at the care and welfare of people who use the service. We spoke to six members of staff and two support/key workers. We also spoke to two relatives, five people who use the service and a community psychiatric nurse (CPN).

We visited a supported living service where we observed people being treated with respect and kindness.

We looked through people�s care records and found that comprehensive assessments and care plans were in place and signed. The people who use the service told us they understood their care plans and gave us examples of their day�s activities.

We saw evidence that carers were actively involved in their relative�s care.

We found a wide range of medication management policies and procedures in place to ensure medication was stored and administered in a safe and effective manner. We looked in staff records which showed us that all staff were trained in medication management.

We found that when recruiting staff, the provider had policies and procedures in place to ensure potential staff have the necessary skills and experience to fulfil the requirements of their role. We found that all staff had received an induction programme and relevant training. We also found evidence to show how performance issues were identified and resolved. All staff we spoke to told us they were happy working for Supporting Independence and felt well supported.