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Dr Richard Beavan's Practice

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Inspection report

Date of Inspection: 23 May 2013
Date of Publication: 27 June 2013
Inspection Report published 27 June 2013 PDF | 77.35 KB

People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)

Meeting this standard

We checked that people who use this service

  • Understand the care, treatment and support choices available to them.
  • Can express their views, so far as they are able to do so, and are involved in making decisions about their care, treatment and support.
  • Have their privacy, dignity and independence respected.
  • Have their views and experiences taken into account in the way the service is provided and delivered.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 23 May 2013, talked with people who use the service and talked with staff.

Our judgement

People’s privacy, dignity and independence were respected.

Reasons for our judgement

People who use the service were given appropriate information and support regarding their treatment and were involved in decisions. The dentist told us that he would explain to the person the reasons for any X-rays or other diagnostic tests at the initial consultation, and he would use these to help explain the treatment options. The dentist also used pictures and models to help explain procedures. If a person needed complex treatment he would write to them after the consultation setting out a treatment plan, including the benefits and any risks, and what the treatment would cost. We saw examples of letters about treatment plans, and one person told us "I get very clear explanation of my treatment here,"

People's diversity, values and human rights were respected. Examinations and treatment were carried out in a private treatment room with the dental nurse present.

The practice was accessible to wheelchair users as there was a lift and wide corridors.