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Acorn Implant & Dental Practice Limited - Swanshurst Lane

All reports

Inspection report

Date of Publication: 17 May 2013
Follow Up Report published 17 May 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We reviewed information we asked the provider to send to us.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

At our previous inspection in March 2013 we had some concerns with the processes in place for recruiting new staff. We undertook a ‘desk top’ review of this outcome after the provider submitted further information about the action they had taken to address these concerns.

Our previous review found recruitment processes were not adequately robust. Staff records for two dental nurses showed that Criminal Record Bureau (CRB) checks had not been completed until after they had started employment and there was no recorded evidence that personal references had been obtained.

After raising these concerns the provider took immediate action to review their practice recruitment policy which took into account the regulatory requirements of this outcome. We reviewed the new policy and saw that provision had been made to check the person’s suitability and good character prior to them commencing employment at the practice. Where this was not possible appropriate risk assessments would be undertaken and any safeguards required put in place. Although, there have been no new staff since the new policy was created the registered manager assured us that the new policy would be followed in the recruitment of staff in the future. These arrangements, if followed would help to protect people from potentially inappropriate staff.

The registered manager also advised that the professional registration of staff and their physical and mental fitness for the job would be checked on recruitment and annually while working at the practice. This would enable appropriate action to be taken where a member of staff may no longer to be able to effectively carry out the duties of their employment.