The Care Quality Commission
  • Dentist
  • Dentist

Together Dental Colchester (St Botolph's Street)

12 St Botolphs Street, Colchester, Essex, CO2 7DU (01206) 369701

Provided and run by:
The Toothplace Dental Surgery Limited

All Inspections

17 October 2013

During a routine inspection

We were not able to speak to people using the service because there were no people available during our inspection. So we spoke to three people on the telephone the following day to get some feedback. We also gathered evidence of peoples experiences of the service by reviewing their comments and other relevant sources, including feedback from surveys and audits.

Overall, we found people were satisfied with the quality of the service they received. Their comments were largely positive. People were involved in their care and there was evidence from their treatment records that treatment was planned and delivered in line with their individual needs.

We found the dental surgery clean and hygienic and we saw there were efficient arrangements made to safely clean and sterilise dental instruments and to minimise risks to people. We found that there were detailed records of the dental treatment provided and that people were involved in discussions about their dental treatment.

Staff told us they felt supported and had access to training. We saw records which confirmed that staff were provided with relevant training and that they were provided with other support such as team meetings, staff induction and the provision of relevant dental care information.