The Care Quality Commission
  • Dentist
  • Dentist

Archived: Kneale, Butler & Finnigan - Bishops Castle

2 The Square, Bishops Castle, Shropshire, SY9 5BN (01588) 638581

Provided and run by:
Kneale, Butler & Finnigan

Important: The provider of this service changed. See new profile

All Inspections

10 December 2012

During a routine inspection

People told us that they were happy with the service provided and that their dignity was maintained and their privacy protected. They were encouraged to ask questions and felt staff had the time to answer their questions. People reported that staff were good at discussing all their treatment options with them. One person told us, "Everything is fine, they fit me in quickly and always explain any treatment I need as well as the prices". Another person told us, "All staff are so friendly, I'm always informed about the treatment I receive. It's always very clean there".

Overall we found that the provider was operating effective systems to ensure people received appropriate care and treatment in an environment which was clean. We found that services were provided by staff who were appropriately supported in relation to their responsibilities.