The Care Quality Commission
  • Dentist
  • Dentist

The Dental Clinic Limited

359 Watling Street, Radlett, Hertfordshire, WD7 7LB (01923) 859678

Provided and run by:
The Dental Clinic Limited

All Inspections

26 November 2013

During a routine inspection

We spoke with several people who used the service. They said that the service was 'excellent' and that the dentists had spent time discussing the treatment options available to them and the costs involved. One person told us, "They took extra care because of a medical condition and they explained all the options to me'. Another person said that they were always so accommodating and professional'.

We looked at the treatment record of three people who used the service. These showed that people had been asked to complete a full medical history form before they received treatment and this was updated at subsequent visits.

On the day of our inspection the reception area was clean and bright. We spoke with one of the dental nurses who explained the cleaning processes they completed at the start of the day, between people being treated and at the end of the day.

We noted that the practice had been refurbished recently and presented a pleasant and clean environment which promoted peoples wellbeing.

We saw that the provider had appropriate infection control measures in place. Staff were supported in their roles and attended training as required. There were a number of monitoring procedures in place and audits were regularly completed as part of the overall monitoring of the service.