You are here

Archived: Park Chambers Dental Practice

This service is now registered at a different address - see new profile

All reports

Inspection report

Date of Inspection: 4 March 2013
Date of Publication: 25 April 2013
Inspection Report published 25 April 2013 PDF | 81.9 KB

Overview

Inspection carried out on 4 March 2013

During a routine inspection

We spoke with four patients who attended on the day and asked them for their comments about the practice. They all commented that they were treated with courtesy and respect when they arrived and found the reception staff helpful. One patient described a friendly and nice atmosphere. Another patient said that they were very accommodating on the phone and were usually seen promptly when they arrived.

All of the patients we spoke with said that their treatment was explained carefully to them so that their understood their treatment options.

Patients all told us that they were given good advice on how to care for their teeth and gums so that they were able to maintain good oral hygiene.

One patient who was attending for the first time said that they were nervous and had attended this practice as it had been recommended to them. They said that they had been treated well to relieve his pain and found the, "Whole place reassuring".

We saw that there were effective systems in place to reduce the risk and spread of infection.

Staff received appropriate training and development which supported them to deliver care and treatment safely.

Records were accurate and fit for purpose and stored securely.