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Inspection report

Date of Inspection: 11 April 2013
Date of Publication: 26 April 2013
Inspection Report published 26 April 2013 PDF | 78.31 KB

Overview

Inspection carried out on 11 April 2013

During a routine inspection

When we inspected Sharing Smiles Orthodontics on 11 April 2013, we spoke with four young people who received treatment that day and their parents. They all told us they found the staff helpful, and said their treatment options were explained to them so they could make informed choices. People told us they were satisfied with the service they received.

The parent of one person told us, ‘‘They are very informative and helpful, they recognise --- is nervous and they're calming.’’ A second person said, ‘‘I've never had any problems here, they always explain everything.’’

All areas of the surgery were clean and tidy and there were robust infection control processes in place to ensure treatment was delivered safely.

We found that the provider's recruitment systems ensured staff were appropriately experienced and skilled to deliver advice, treatment and support safely and efficiently.

People told us that they would be confident to discuss any concerns they had with the provider if it was necessary.