You are here

All reports

Inspection report

Date of Inspection: 10 February 2014
Date of Publication: 7 March 2014
Inspection Report published 07 March 2014 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 10 February 2014, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

Patients who used the service were protected from the risk of abuse because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

Patients who used the service were protected from the risk of abuse because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

There were appropriate policies in place for safeguarding children and vulnerable adults. There were clear written procedures for staff to follow if they knew or suspected that someone visiting the practice was being abused. We spoke with three members of staff and they all explained the different types of abuse and showed us where the contact

details for the local safeguarding teams were kept.

We examined the staff training records and saw that all of the staff had completed relevant training in safeguarding adult and children. This meant that staff had clear guidelines about how to recognise and act on safeguarding concerns.

We saw a Mental Capacity Act policy and guidance and the dentist explained how they sought consent to treat patients. This was in line with the principles set out in the Mental Capacity Act 2005.