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Okeley Care Home Requires improvement

All reports

Inspection report

Date of Inspection: 14 January 2014
Date of Publication: 12 February 2014
Inspection Report published 12 February 2014 PDF

Overview

Inspection carried out on 14 January 2014

During a routine inspection

On the day of inspection there were 82 people living at Okeley Care Centre. The home was divided into five units, with a separate staff team assigned to each. Three of the units provided care for people who had dementia.

We spoke with eight people who lived at the home. One person said to us: "I have no complaints; the staff are so kind all the time." Another person said: "I don't think they could do it any better." Two people told us how they had made friends with each other since coming to live at the home. We were not able to speak with some of the other people due to their communication needs. We observed the care and attention these people received from staff. All of the interactions we saw were appropriate, warm, respectful and friendly. People were treated in a way which sought to preserve their dignity.

The accommodation was designed to meet the needs of the people living there, was suited to caring for people with limited mobility and was properly maintained. The home was warm, clean and was personalised to the people who lived there.

We saw that people's support plans and risk assessments reflected their needs and were up to date. Staff we spoke with were aware of the contents of the care plans, which enabled them to deliver safe care in line with those plans. The provider had systems in place that ensured the safe receipt, storage, administration and recording of medicines. Staff recruitment systems were robust.