15 March 2012
During a routine inspection
People using this practice told us that they were happy with the service provided. They felt
they were given enough information about their treatment options and the relevant fees.
They told us they were able to ask all the questions they wanted to.
They found the staff to be friendly and told us that they were treated with respect and their privacy was maintained.
One person told us that the practice was very good with their relative who used a wheelchair in that he is never made to feel rushed to get in or out of the chair.
Another told us "They are brilliant with kids"
Staff told us the service was a happy and supportive place to work and that they worked hard to provide the service people want. The provider told us he had policies procedures and training in place to ensure an optimum service.