• Dentist
  • Dentist

Archived: Eltham Family Dental Practice

78 Dunvegan Road, Eltham, London, SE9 1SB (020) 8850 8886

Provided and run by:
Dr. Nazeerahmed Mushekhan

Important: The provider of this service changed. See new profile

All Inspections

18 October 2013

During a routine inspection

All the people we spoke with had received treatment from the dentist on the day of our inspection. Each person told us that they were happy with the treatment they had received and that they were treated with dignity and respect. One person told us that although they no longer live locally, they were willing to travel to visit the dentist because of the quality of the service provided. Another person told us that staff were 'exceptionally nice', 'polite' and 'friendly'. People told us that the appointment system was effective. One person said 'I called today and got an appointment today'. All the people we spoke with told us they were involved in their treatment planning and their views were taken into consideration.

We found that people were able to express their views and were involved in making decisions about their care and treatment. There were appropriate emergency procedures in place including emergency drugs and resuscitation equipment. We found that treatments were only carried out after an assessment of people's needs, and in most cases their medical history information was checked to ensure that any treatments provided were safe. Staff were aware of their responsibility to protect vulnerable adults and children. The provider had infection control policies and procedures in place and we observed that staff followed these procedures. We found that the provider had appropriate records management systems in place.