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Archived: Wolstanton Dental Practice

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Inspection report

Date of Inspection: 1 February 2013
Date of Publication: 27 February 2013
Inspection Report published 27 February 2013 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 1 February 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with staff and talked with stakeholders.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

The practice had three dentists, a practice manager who was also a qualified dental nurse and five dental nurses. A dental hygienist was employed on a part time basis. All except one of the dental nurses were reported to be trainees. This meant that they had not qualified as dental nurses and were subject to supervision and chaperoning. We spoke with all the nurses about their induction. All stated that they had a thorough induction to the practice and had been chaperoned in practice for a period of three months. One nurse said, "I can still request a chaperone if I’m uncertain about any aspect of my role”.

We looked at the records of five members of staff to see if there were effective recruitment and selection processes in place. We saw evidence that health professionals were registered with their appropriate professional body and the staff we spoke with kept themselves updated with new research and techniques. The practice manager confirmed that she had maintained her professional registration by completing the required hours of continuing professional development (CPD) training.

Staff we spoke with confirmed that they met together as a team at least monthly and sometimes more frequently. Records we saw confirmed this. The dental nurses confirmed that they had an opportunity to discuss their practice and progress with the practice manager regularly. They also confirmed that spot checks of the quality of their practice were carried out. This meant that standards were contstantly being monitored to ensure that professional guidance regarding the quality of service was met.