You are here

Reports


Inspection carried out on 14 September 2016

During a routine inspection

We carried out an announced comprehensive inspection on 14 September 2016 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?

Our findings were:

Are services safe?

We found that this practice was providing safe care in accordance with the relevant regulations.

Are services effective?

We found that this practice was providing effective care in accordance with the relevant regulations.

Are services caring?

We found that this practice was providing caring services in accordance with the relevant regulations.

Are services responsive?

We found that this practice was providing responsive care in accordance with the relevant regulations.

Are services well-led?

We found that this practice was providing well-led care in accordance with the relevant regulations.

Background

West Croydon Dental Practice is a mixed NHS dental practice in Croydon. The practice is situated in a converted residential property. The practice is set out over three floors and has four dental treatment rooms, a patient waiting room with reception, a separate decontamination room for cleaning, sterilising and packing dental instruments and a staff office.

The practice is a training practice for the Dental Foundation Training (DFT) scheme. DFT provides postgraduate dental education for newly qualified dentists in their first (foundation) year of practice; usually within general dental practices. The principal dentist (also the registered manager) is a trainer for the DFT scheme and provides clinical and educational supervision. The practice currently has one dentist who is in their first (foundation) year of practice.

The practice is open 9.00am to 5.30pm Monday, Tuesday, Wednesday and Fridays and from 9.00am to 8.00pm on Thursdays. The practice has four dentist, three trainee dental nurses, a hygienist and an administrator.

Inspection carried out on 22 February 2012

During a routine inspection

We spoke to a person who uses the service; they told us that staff were very friendly. Their treatment was always explained to them and they had been consulted at each appointment about the cost of the treatment. They told us their privacy was always respected and the practice was always comfortable and clean and tidy. They told us they were able to make appointments when they needed.