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Archived: Dr Afzal Rehman - Park Lane

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Inspection report

Date of Inspection: 11 July 2013
Date of Publication: 15 August 2013
Inspection Report published 15 August 2013 PDF

Overview

Inspection carried out on 11 July 2013

During a routine inspection

People who used the practice told us they were very satisfied with the treatment they received and that they were treated with respect by the dentist and dental staff. Parents we spoke with said their children were made to feel relaxed and that the treatment planned was well explained.

The practice provided only orthodontic treatment to patients and these were referred from other dental practices. Patients we spoke with said they understood the referral arrangements and the treatment that was provided.

The practice staff had all completed safeguarding training and information was displayed about their policies and procedures.

The practice had appropriate infection control policies and procedures in place and staff had undertaken the relevant training.

Patients were supported to provide feedback on the service they received and information was clearly displayed about the practices complaints procedure.