17 July 2013
During a routine inspection
We spoke with three people who had visited the dentist for treatment on the day of our inspection visit. They each told us that they had their treatment options explained and were asked to give their consent for treatment. We looked at seven records during our visit and we saw notes had been completed for each visit and the treatment plan completed.
One person we spoke with told us, "The dentist was recommended to me and I have used it for many years with no cause to complain." We observed the practice was clean and had two surgeries on the ground floor. Another person told us, 'I appreciate being fitted in at short-notice and helps me around my working arrangements.' The dental nurse showed us the decontamination room and how instruments were cleaned and sterilised. We saw the dentist had sought people's opinion and involved them in the practice through the use of different surveys every four months. The practice had good quality monitoring systems in place and equipment was serviced as required.