• Dentist
  • Dentist

Archived: Castle Rise Dental Practice

Madford Lane, Launceston, Cornwall, PL15 9EB (01566) 772911

Provided and run by:
Mrs. Esther Spiers

Important: The provider of this service changed. See new profile
Important: The provider of this service changed. See new profile

All Inspections

24 March 2014

During an inspection looking at part of the service

When we visited Castle Rise Dental Practice we met with the registered person and two staff on duty and looked at the facilities for decontaminating instruments used in dentistry. We looked at documents supporting infection control including the policies and procedures, staff training records and equipment maintenance records. Staff showed us how they maintained good practice in infection prevention and control.

12 March 2013

During a routine inspection

We spoke with five patients. All these patients were happy overall with the treatment they had received. Where appropriate they had been given treatment options and the information they needed to be able to make their choice. They felt that their decisions and opinions were respected by the staff.

We found that people were given appropriate information about their treatment. Information was collected and updated about patient's medical conditions to ensure patients remained safe when being treated. Equipment was available and staff trained to deal with medical emergencies.

We observed that people were in some respects cared for in a clean, hygienic environment and but were not protected from the risk of infection because appropriate guidance had not been followed and we observed and were informed about deficiencies in some areas of decontamination and infection control.

There was a commitment on the part of the provider to staff training and development and by all staff themselves to remaining appropriately trained and enhance their knowledge and skills.

Patient records were compiled and maintained adequately and stored and, where appropriate, destroyed securely but some practice management records could not be located promptly when needed.