16 January 2013
During a routine inspection
People who used the service told us that they were always kept informed of treatment options and that Dr Dytham usually gave them a diagram to illustrate the treatment they were receiving. This helped inform people to make choices about what course of treatment to have. There was a price list and a leaflet with all the current information relating to the surgery.
We observed that people's privacy and dignity was respected during their discussions with the staff and when they were in the surgery. Staff told us that they were able to tell us how they made special arrangements to assist individuals with reduced mobility in the surgery located on the ground floor.
We identified that were effective systems in place to reduce the risk and spread of infection.
Dr Dytham told us that he and practice staff had current registrations with the General Dental Council and had regular contact and received updates from the GDC.