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Archived: Dunsland Inadequate

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Inspection report

Date of Inspection: 8 March 2013
Date of Publication: 12 April 2013
Inspection Report published 12 April 2013 PDF

Overview

Inspection carried out on 8 March 2013

During a routine inspection

Dunsland had experienced some complex issues during the last 12 months, with no permanent manager in post for some months. A new manager had only been in post for two months at the time of this inspection but they were able to demonstrate a good knowledge of each person living in the home and provided us with a brief but detailed overview of their support needs.

We saw that a number of improvements had already been made since the manager started working in the home and we acknowledged further areas for improvement that were 'work in progress'.

We saw that where one person required one-to-one support 24 hours a day, this was provided appropriately by staff who showed good knowledge and understanding of the person's support needs.

We noted from minutes of the most recent 'residents' meeting that people had been involved in making choices with regard to the menu options and were supported to understand the positive aspects of 'healthy eating'.

We did not speak directly with people living in the home about safeguarding. However, our observations showed people to be relaxed and comfortable with the staff and we noted positive and friendly interactions between the staff and people being supported.

We found the home to be clean and hygienic, with a homely atmosphere and noted that people had individual rooms, which either had been or were being decorated and furnished in accordance with their preferences and choices.