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Archived: Livability Icanho

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Inspection report

Date of Inspection: 19 December 2013
Date of Publication: 23 January 2014
Inspection Report published 23 January 2014 PDF


Inspection carried out on 19 December 2013

During a routine inspection

We found that people had comprehensive assessment and consultation throughout their programme of care and that care was provided according to their needs. One person told us that, �I have had help to relearn how to communicate and staff help the whole family." There were clear detailed records maintained by all staff. We saw that records were shared with people so that they were aware of their plan of care and expected progress.

We found that the service was safe because the service was clean and there were appropriate arrangements to prevent cross infection. We saw that staff had all appropriate checks before commencing work. Staff also received a comprehensive induction programme. We saw there was a culture of using research to improve the service and of supporting other services through education and advisory activity.