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Inspection report

Date of Inspection: 25 February 2013
Date of Publication: 14 May 2013
Inspection Report published 14 May 2013 PDF | 89.54 KB

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 25 February 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People who use the service, staff and visitors were protected against the risks of unsafe or unsuitable premises.

Reasons for our judgement

The provider has taken steps to provide care in an environment that is suitably designed and adequately maintained. The premises were clean and safe from hazards which meant people were safe. The treatment rooms were on the ground and first floor and there were two separate decontamination rooms, which meant that the surgery was set up appropriately. The surgery was accessible and had a disabled toilet on the ground floor. People could in an emergency park outside although there were no designated parking spaces. The premises were light, airy and spacious. There was literature and a television in the waiting area and individual treatment rooms had screens for people to watch whilst receiving treatment. The practice had some additional machinery for making veneers and crowns. These were in a separate area to ensure they did not pose any risks to people using the service.

We saw evidence that the premises were well maintained and regular checks were carried out to ensure the building complied with fire safety and water was checked to ensure it was safe. This meant people were protected against risks of unsuitable premises.