You are here

Archived: Laserase Croydon

All reports

Inspection report

Date of Inspection: 30 January 2014
Date of Publication: 4 March 2014
Inspection Report published 04 March 2014 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 30 January 2014, observed how people were being cared for and talked with staff. We reviewed information given to us by the provider.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

There were effective recruitment and selection processes in place. Appropriate checks were undertaken before staff began work. At the time of our inspection the clinic employed eight members of staff in total.

Appropriate checks were undertaken before staff began work. The provider had a staff induction procedure and programme in place which provided a consistent approach within the clinic and maintained a stable team of staff. We looked at staff records which showed that staff members had curriculum vitae and written references from previous employers. Records also included positive proof of people’s identification and all staff members were subject to disclosure and barring checks (DBS) prior to their commencement of work.

We examined two staff files. These showed that copies of certificates were in place for the treatments that each member of staff was qualified to provide, along with evidence that staff had completed in house induction and other training, for example training in basic life support. We also saw that clinicians working at the clinic had up to date registration with the relevant professional bodies and that they were qualified to undertake the procedures provided by the service.

We spoke with the registered manager who told us that all staff employed by the service had an induction period at the commencement of employment. This was completed in house and consisted of both practical and class based training. The provider had a supervision and appraisal system in place for all members of staff and team meetings were conducted on a regular basis.