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Deafness Support Network Good

All reports

Inspection report

Date of Inspection: 5, 6, 17 September 2012
Date of Publication: 4 October 2012
Inspection Report published 4 October 2012 PDF

Overview

Inspection carried out on 5, 6, 17 September 2012

During a routine inspection

We spoke with seven people who used the service. They told us that the staff were kind and that they were supported to be independent and to learn new skills. One person said they were happy where they were and that they found the staff supportive and caring. Another person said its boring here, not much happening but I am glad I have a job. People were pleased that the service employed both Deaf and hearing staff.

We spoke with five staff members and they confirmed that they liked working at Deafness Support Network. Many of the staff said that the shifts of twelve hours was long and at times tiring. Some people said they didn't have time for meal breaks and other people said that staff took it in turns to go and have a break and a meal.