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Inspection report

Date of Inspection: 16 July 2013
Date of Publication: 21 August 2013
Inspection Report published 21 August 2013 PDF


Inspection carried out on 16 July 2013

During an inspection looking at part of the service

Following our previous inspection on 21 February 2013, the service had given us an action plan to show us the improvements they were going to make to support staff more effectively.

We spoke to the manager of the home and five members of staff and found that this action plan had not been followed and the appropriate changes had not been made. The staff are still not receiving appropriate support to enable them to do their jobs effectively.

We found that staff are not receiving supervision, most staff have not had appraisals and team meetings are not taking place on a regular basis.