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Inspection report

Date of Inspection: 16 January 2012
Date of Publication: 15 February 2012
Inspection Report published 15 February 2012 PDF | 51.34 KB

Overview

Inspection carried out on 16 January 2012

During a routine inspection

We spoke with twelve of the people who lived at Genesis and a visiting relative. Those people that were able to say spoke positively about the home and the people who were working there.

Comments included; “I have settled in, the staff are very good, it is quite excellent”, “The carers are lovely, they always treat me with respect”, “I have porridge for breakfast but like a bacon butty on a Saturday and Sunday”, “The food is excellent, the cutlery is always properly washed, I am really fussy about this” , “The staff members are very good; they always treat us with respect and we enjoy a laugh”, “Wonderful staff, no complaints, it’s a good home”, “The staff are looking after me well”.

The visiting family member we spoke to said; “The home was recommended to me by friends, the staff members seem very caring and welcoming, they are always smiling”.

Before we visited the home we spoke with Cheshire East contracts monitoring officers. They told us that they did not have any concerns about the home.