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Archived: Manchester Shared Lives

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All reports

Inspection report

Date of Inspection: 15 October 2013
Date of Publication: 16 November 2013
Inspection Report published 16 November 2013 PDF


Inspection carried out on 15 October 2013

During a routine inspection

People using the services provided by Manchester Shared Lives told us they were well supported by their provider. One person told us �I like doing lots of things and [the person providing their support] comes with me so I can do them�. Another person said �if I am not well [the person providing their support] takes me to see the doctor and nurse so I can get better�. They appeared to be happy and content and we spoke with them whilst they were being supported to attend a day centre near the scheme.

We spoke with some of the providers who supported people using the service. One person said �The support they [staff from the scheme] provide is really very good, they visit and do reviews regularly and you can always access advice from them very quickly.� Another person said �I have every confidence in them. They are very helpful and responded very quickly whenever there have been any urgent issues that I needed help or advice with.�

Suitable action had been taken to support people using the service who were not always able to make their own decisions. The arrangements to provide personal care and support and keep people safe were found to be appropriate and effective. Staff were being properly supported and a system was in place to assess and monitor the quality and safety of the service provided.