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Inspection report

Date of Inspection: 17 December 2013
Date of Publication: 8 January 2014
Inspection Report published 08 January 2014 PDF

People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Meeting this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 17 December 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members, talked with staff and reviewed information given to us by the provider.

Our judgement

People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines.

Reasons for our judgement

Medicines were stored safely at the clinic. We saw that there was a walk in lockable cupboard used to store medicines at the clinic. The doctor told us they were the only person who had a key to this room. This was to ensure that medicines were stored safely.

We saw that there was a lockable fridge that was used to store medicines that required refrigeration. Checks of the fridge temperature were carried out to ensure it was working correctly.

Medicines were prescribed and given to people appropriately. We saw that a full medical history and a review of peoples prescribed medicines took place. This was to minimise the likelihood of potential interactions between the regularly prescribed medicines and the newly prescribed medicines, nutritional supplements or herbal remedies. We saw confirmation that people did not receive remedies that could interfere with existing treatment.

A suitable medicines administration record was in place for the doctor to record the medicines they had given people. We saw three people’s records and they had been written and signed by the prescribing doctor. We also saw medication protocols in place that set out how to safely give people IV medicines.

Records showed that medicines supplied for people were clearly recorded. The three people’s records we saw included a record of medicines, nutritional supplements and herbal remedies administered, supplied or recommended for them. There was therefore a complete audit trail for the products that were used.

We saw records that confirmed that the doctor prescribed medicines for people on a signed order. People took the order to a dispensing pharmacist so that they were able to be prescribed the medicines that they required.