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Inspection report

Date of Inspection: 27 March 2013
Date of Publication: 30 May 2013
Inspection Report published 30 May 2013 PDF

Overview

Inspection carried out on 27 March 2013

During a routine inspection

We carried out our inspection of the service over two visits. Our first visit took place on the 27 March 2013. We returned on the 25 of April 2013 to complete the inspection. We were accompanied on our second visit by two pharmacy inspectors who assisted with the inspection.

We spoke with one patient who came to the clinic for an appointment. We also spoke by telephone to the wife of another patient who used the service. Both people were pleased with the care and treatment at the clinic. The patient we met told us that they were satisfied with their experience. We were told "the doctor is fantastic, she fills you in on the whole picture very clearly�.

There was a safe system in place for the management of medicines at the clinic.

There were systems in place to safeguard patients who used the service from the risk of abuse.

There was evidence that the nurse agency the provider used to supply nurses ensured they were competent in their work and were effectively supported.

There was a quality monitoring programme in place, which included patients giving feedback about their experiences. This showed that patients were involved in reviewing the service provided by Integrated Health Screening .