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The Cedars Christian Residential Home Good

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Inspection report

Date of Inspection: 14 March 2013
Date of Publication: 19 April 2013
Inspection Report published 19 April 2013 PDF

Overview

Inspection carried out on 14 March 2013

During a routine inspection

We spoke with four people, two of their relatives, a visiting health professional, three members of staff and the registered manager.

During our inspection, we saw that staff treated people with respect and provided care and support in a friendly, engaging manner. People told us that staff maintained their privacy and dignity when providing care and discussing personal matters.

All of the people and relatives we spoke with were very complimentary about the home and the staff. One person said, �Its lovely here, the staff are brilliant. You can�t fault them.� Care was planned and delivered in a way that ensured people's safety and welfare. The members of staff we spoke with had a good understanding of people�s needs. The food was described by all people spoken with as being, �Excellent.�

We saw that the home was very clean, tidy and in an excellent state of repair and d�cor. Furnishings were comfortable. All of the people we spoke with told us that the home was a nice place to live.

We saw that suitable staff were being employed to provide care and support for people. All of the members of staff we spoke with were very complimentary about their workplace and their employer. One said, �I love it here. I�ve never worked anywhere like it.�

People told us they would feel confident to raise a complaint if they needed to. We looked at the complaint register and saw that there were none recorded since our last inspection.