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Archived: Church Green Lodge

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Inspection report

Date of Inspection: 3 October 2013
Date of Publication: 30 October 2013
Inspection Report published 30 October 2013 PDF | 72.77 KB

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We carried out a visit on 3 October 2013, observed how people were being cared for, talked with people who use the service and talked with carers and / or family members. We talked with staff.

Our judgement

Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare.

Reasons for our judgement

At the time of our inspection, there were four people staying at Church Green Lodge for respite care. We looked at the care records for three of these people. We found that people’s needs were assessed and care and treatment was planned and delivered in line with their individual care plan.

We found that each person had an assessment of their needs. This was completed by their relative and described all the needs that Church Green Lodge would need to meet during the period of respite.

We found that each person had a set of support plans in place, and these reflected the information that relatives had specified in the original assessment of their needs. For example, each person had support plans for mobility, communication, eating and drinking and social activities. Where a person had a specific support need, such as diabetes, there were support plans in place for this. These set out step by step instructions for staff on how they would meet the needs of the person.

There were risk assessments in place for each person whose records we reviewed, based on the risks to the individual person. These described the risk to the person, and put steps in place to control the risk and protect the person from harm. For example, each person whose records we reviewed had a risk assessment for manual handling. This described the way each person mobilised and what equipment, if any, they needed to assist them. The risks associated with the person’s way of mobilising were planned for.

We spoke with two people using the service and one relative of a person using the service during our inspection at Church Green Lodge. One person using the service told us, "They look after me, they know what I want". Another person we spoke with told us, "I like it very much". A relative of a person using the service told us, "They're really good, they know them so well".