You are here

All reports

Inspection report

Date of Inspection: 24 May 2013
Date of Publication: 26 June 2013
Inspection Report published 26 June 2013 PDF


Inspection carried out on 24 May 2013

During a routine inspection

We met with all three people living at Maple House during the course of our visit. We also spoke with three members of staff and the registered manager.

One person we spoke with said that they were happy with the care and support they received. They told us that they took part in various leisure and social and activities of their choice although they could not recall being involved in a recent review meeting to discuss their needs. Other people were unable to share direct views about their experiences but appeared relaxed and contented when interacting with staff.

People were supported by a stable staff team who told us that they liked working at the home and that they could discuss any problems with the manager.

We found however that records of people's care and support needs were not being regularly maintained, reviewed and monitored. The overall systems for record keeping and the management of medicines needed improvement. There were also insufficient arrangements in place to ensure that staff were appropriately trained and supervised to carry out their role.