You are here

The Hollies Requires improvement

Our latest inspection of The Hollies, published on 13 August 2014, showed it was meeting all the required standards.
All reports

Inspection report

Date of Inspection: 26 January 2011 and 20 October 2012
Date of Publication: 27 May 2011
Inspection Report published 27 May 2011 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

Our judgement

Staff at the Hollies have been recruited in a safe and professional manner, therefore people who live at the Hollies have their needs met by staff who have been judged fit to work there.

User experience

We spoke to two people who live at the Hollies regarding the staff, and staffing levels. Both said that they thought there were enough staff, and that the staff were “nice.” Observations during the inspection did not raise any concerns about staffing levels.

Other evidence

We saw six staff files, and each file contained the necessary documentation to demonstrate that staff had been recruited in a safe and appropriate manner. Documents seen included Criminal Records Bureau checks, application forms, two written references, and evidence of a medical assessment that the person is fit to do the job. Discussions with three members of staff identified that staff had been through a formal recruitment process, and had not started work until all of the necessary checks had been completed successfully.

The policy and procedure for staff recruitment was seen and discussed with the acting manager, the policy was detailed and provided guidance about the staff recruitment of staff.

In the Provider Compliance Assessment the Hollies said ”all staff are subject to Independent Safeguarding Authority and Criminal Records Bureau checks along with immigration checks. This is explained at interview and there is documentation within the recruitment process to evidence this. Two references are also required prior to induction. “