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The Hollies Requires improvement

Our latest inspection of The Hollies, published on 13 August 2014, showed it was meeting all the required standards.
All reports

Inspection report

Date of Inspection: 26 January 2011 and 20 October 2012
Date of Publication: 27 May 2011
Inspection Report published 27 May 2011 PDF

Overview

Inspection carried out on 26 January 2011 and 20 October 2012

During an inspection in response to concerns

During the visit we were shown around the bungalows that form the care home, and this included seeing some bedrooms, where people were willing and able to give us permission to do so. We observed staff interacting very well with the people they were supporting, and the people who we spoke to said that they were happy living at the Hollies.

One person who showed us his room told us that he really likes living at The Hollies. For example one person told us that he enjoys taking part in numerous activities both in the care home and in the community.

In their Provider Compliance Assessment (which is a self assessment form that allows the Hollies to tell us how they are compliant) they said: �Within the separate bungalows staff photographs are displayed. They are there to ensure that people living in the bungalows know who are going to be on an early, late and night shift. Everyone has an activity programme clearly displayed in their bungalow, which is given in their preferred method of communication. Individuals also have an individual health action plan, which is their personal belonging. Information sharing with individuals includes; reviews of care, support plans developed from: �Valuing people with 'our choice' ' our health' ' our say'.�