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Archived: Peninsula NHS Treatment Centre Outstanding

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All reports

Inspection report

Date of Inspection: 9 January 2014
Date of Publication: 6 February 2014
Inspection Report published 06 February 2014 PDF


Inspection carried out on 9 January 2014

During a routine inspection

This inspection took place on 09 January 2014 as part of our planned schedule of inspections. We spoke with seven people on the ward who were receiving care and ten members of staff. We visited the out patients department, day theatre department, inpatients ward, theatre suite, pharmacy and records department

People who used the service were complementary about the care and treatment they had received. All spoke highly of the medical and nursing staff and described the care they had received as �brilliant� and �exceptional�. People told us that they had been treated with dignity and respect at all times.

People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines.

People using the service and staff told us they considered there to be sufficient levels of staff with the right skills and experience to care for them. Training for all staff continued to ensure staff remained updated with best practice.

The records maintained for each person were detailed and accurate and systems were in place to ensure people�s confidentiality was maintained.