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Archived: Medstar Domiciliary Care Services Limited Good

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 30 August 2013
Date of Publication: 17 September 2013
Inspection Report published 17 September 2013 PDF


Inspection carried out on 30 August 2013

During a routine inspection

Relatives spoken to were very positive about the care and support provided by Medstar Domiciliary Care Services Limited. Relatives spoke very positively about the care and support they received from the service. They could contact the office when they needed to.

Relatives told us they felt staff understood the needs of the people they supported. They told us that staff had where necessary received particular training in the person's home. They told us that regular checks were carried out by the agency to make sure that people received the quality of care they expected. They were happy with the service and they confirmed they felt consulted.