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Archived: Moorgate Lodge Good

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All reports

Inspection report

Date of Inspection: 9 August 2012
Date of Publication: 4 September 2012
Inspection Report published 4 September 2012 PDF


Inspection carried out on 9 August 2012

During a routine inspection

People told us what it was like to live at this home and described how they were treated by staff and their involvement in making choices about their care. They also told us about the quality and choice of food and drink available. One person said �Staff asks us daily what we want, if you don�t want what is on the offer you can choose something else, like jacket potatoes.�

People we spoke with told us that the care provided at the home met their needs and they felt able to tell staff if they needed extra help. People told us they felt safe at the home and would tell the manager if they had concerns about anything. People told us that they were able to join in activities of their choice. One person said �I like the bingo and taking part in the quiz.�

We spoke with four relatives and they told us that the care provided was good and they said the food had improved �enormously� since the home had employed a new cook.