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Copperdown Residential Care Home Requires improvement

All reports

Inspection report

Date of Inspection: 8 November 2011
Date of Publication: 8 December 2011
Inspection Report published 8 December 2011 PDF


Inspection carried out on 8 November 2011

During a routine inspection

People told us they were happy living at the home. They said they got on with the staff. Comments included, "They are lovely and caring", and "They make it like home".

People said they had their health and personal care needs met. They saw the doctor when they were ill. The optician, dentist and chiropodist visited them at the home. Staff knew about people's needs and treated people in a respectful way.

The staff organised social activities for people to do in the home. These included gentle exercise, musical entertainment and board games. There were no arrangements for the home to take people out of the home for activities or social events.

Each person had a plan of care but these were very limited and did not include all areas of need and did not show how people liked their care providing. Records were not in place to show that people's needs and any risks were being assessed or monitored.