You are here

All reports

Inspection report

Date of Inspection: 13 June 2013
Date of Publication: 17 July 2013
Inspection Report published 17 July 2013 PDF

Overview

Inspection carried out on 13 June 2013

During a routine inspection

This inspection was carried out to follow up the compliance action made at the last inspection 08 March 2013. We looked at the management of medication. We also looked at how the organisation was respecting and involving people, providing care, supporting workers and assessing the quality of service provided.

People spoken with told us they were very happy with the service provided by the staff at Sefton Park. One person told us, �I have told them I owe them my life. They say it was down to me but I say it is them that gave me the tools and the support and without them I would not be here today�. Another person told us, �I think they are very fair, they understand what we need and the pressures we are experiencing�.

We observed a very professional but supportive rapport between staff and people who used the service. People could talk with staff at any time.

We saw care plans were written by people who lived in the home. They discussed their identified needs, their goals and agreed how to achieve those goals.

Following the inspection on 08 March 2013 we saw people had clear risk assessments when they administered their own medication and all staff had attended training in medication management.

Staff confirmed they were given the opportunity to build on their skills and received appropriate support from the manager.

The provider had a quality assurance system in place that ensured people were safe and changes could be made to improve the service provided.