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Inspection report

Date of Inspection: 17 August 2011
Date of Publication: 8 December 2011
Inspection Report published 8 December 2011 PDF

Overview

Inspection carried out on 17 August 2011

During a routine inspection

People told us that they felt that Sefton Park was a supportive place to stay. One

person said, �All the staff are very supportive you can go to them at any time�.

People said staff spent time with them and counselled them in a way that was respectful

and supportive. One person told us, �Sefton Park is comfortable, welcoming and safe�.

People told us that nearly all staff were always polite and respectful to them. A number of people told us there was one member of staff who was not always polite or respectful.

People felt safe at Sefton Park and they were supported in their treatment and recovery by staff who understood how to keep them safe from the risks of abuse.

People were being supported in their treatment and recovery by staff with a good knowledge of their range of needs. The staff had done a lot of training to help them understand what care and support people needed for successful treatment for addictions.

People were asked their views of the care and support they received. This information was used as part of the process of monitoring and improving the quality of service and outcomes for people.