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Archived: Newstead House

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All reports

Inspection report

Date of Inspection: 19 May 2011
Date of Publication: 21 July 2011
Inspection Report published 21 July 2011 PDF

Overview

Inspection carried out on 19 May 2011

During an inspection in response to concerns

People told us that Newstead House is a �nice place to live�. One person expressed satisfaction with her bedroom adding �This place is great�. People spoke highly of the staff team and of the food provided.

We observed staff throughout the time we were at the home and found them to be kind and caring.

Many of the people residing at Newstead House were not able to tell us much about their experience at the home due to their condition but those who could were happy with the care provided. Nobody told us of any concerns they have during our visit.

We found that improvements are needed in some areas including record keeping, cleanliness of commodes, the management of medication and systems to ensure equipment is maintained.