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Inspection report

Date of Inspection: 3 January 2013
Date of Publication: 29 January 2013
Inspection Report published 29 January 2013 PDF | 88.59 KB

Overview

Inspection carried out on 3 January 2013

During a routine inspection

There were 10 people living at the home at the time of our inspection. We spoke with six people, three staff, five relatives, two visiting professionals and the manager.

People told us they were happy with the care and support provided. One person said, �I am very comfortable here, as comfortable as the queen, I am looked after well�. Another person told us, �It is very homely here, we are like one big family, I am happy here�.

People told us that staff respected their privacy and dignity and they confirmed they were given choices about their care, how they spent their day and about what food they wanted to eat.

We saw that people�s needs were assessed, and care plans were in place. Staff spoken to were able to tell us about people�s needs. This ensures they receive support in a way they prefer.

We found that improvements were required to ensure medication was stored and administered safely.

We found that arrangements were effective in reducing the risk and spreading of infection.

Recruitment processes ensured that staff employed there were suitable to work with the people living there to ensure they were safe.

We found that there were systems in place to monitor the quality of the service.