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Princess Alice Hospice Outstanding

All reports

Inspection report

Date of Inspection: 9 December 2013
Date of Publication: 8 January 2014
Inspection Report published 08 January 2014 PDF

Food and drink should meet people's individual dietary needs (outcome 5)

Meeting this standard

We checked that people who use this service

  • Are supported to have adequate nutrition and hydration.

How this check was done

We carried out a visit on 9 December 2013, observed how people were being cared for, talked with people who use the service and talked with carers and / or family members. We talked with staff.

Our judgement

People were protected from the risks of inadequate nutrition and dehydration.

Reasons for our judgement

People were protected from the risks of inadequate nutrition and dehydration.

People told us the food was very good at the hospice. One person said “The food is very good, whatever I want I get at whatever time.” Another person said “I eat small portions as that is all I can manage, and that’s what they give me. It’s very good.”

The manager told us that the hospice had started a food and nutrition group. This was started six months ago led by one of the consultants with a particular interest in the subject. Meetings were held every month and attended by a variety of staff. We saw the minutes for the past three months. Various topics were discussed which included portion size photographs; evening meal times; and a nutritional screening tool.

All food was freshly prepared and cooked at the hospice. Menus were available for patients and volunteers checked people’s preferences for each meal. The manager had highlighted that there would be a 14 hour gap between supper and breakfast. Hot drinks and biscuits were offered during the evening to supplement the diet. Staff also told us that if people were hungry they could ensure people received sandwiches; toast; jelly and ice cream; soup and bread. People that we spoke with confirmed food was available at night if they were hungry.