You are here

All reports

Inspection report

Date of Inspection: 25 September 2013
Date of Publication: 24 October 2013
Inspection Report published 24 October 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 25 September 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

Appropriate checks were undertaken before staff began work. There were effective recruitment and selection processes in place. The manager told us that the home’s policies and procedures for the recruitment of staff were followed for every post that had been recruited to. We inspected three of the home’s staffing files; there was a recruitment checklist in place on every file that set out each stage of the recruitment process and when it had been met. This included the dates and the manager’s signature set against each stage of the process as it was completed.

We examined the recruitment policy and procedure. Together with the inspection of the staffing files we saw that it was fit for purpose. We saw that applicants had been interviewed; application forms completed, appropriate forms of identity checked - such as passports and birth certificates, two written references and disclosure and barring service (DBS) checks, previously criminal record bureau (CRB) checks were seen to be undertaken as a part of the recruitment process.