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Inspection report

Date of Inspection: 17 January 2013
Date of Publication: 7 February 2013
Inspection Report published 7 February 2013 PDF

Overview

Inspection carried out on 17 January 2013

During a routine inspection

The people who use this service told us that they like to be called residents. They told us that they had sufficient information to make choices about their care and support. They told us that staff worked hard to maintain their dignity and privacy and that they felt safe and well looked after at Wilhelmina House. People said that they were asked for their views on a variety of aspects of living at Wilhelmina House and that their views were taken into account in the running of the home.