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Archived: Oulton Abbey Residential & Nursing Home Good

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All reports

Inspection report

Date of Inspection: 25 July 2013
Date of Publication: 17 August 2013
Inspection Report published 17 August 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 25 July 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We looked at the personnel files for three members of staff. We saw that the necessary checks had been made to ensure that suitable people were employed. A record had been made of the person’s previous work history, qualifications, skills and experience to ensure they were able to do their job. We saw that references and police checks had been completed; a record was then kept in the personnel file. We saw that staff were provided with a contract of employment and a detailed job description. This meant that the service operated a robust recruitment procedure to ensure suitable people were employed to work with vulnerable adults.

We saw that staff of all grades and disciplines received regular supervision with their line managers. These one to one sessions gave staff the opportunity to discuss their work and to identify any learning and development needs. Staff we spoke with told us that in addition to these regular sessions they felt able to approach any of the senior staff if there were any issues they wished to discuss.

We saw that the home had employed both male and female carers. This ensured that people who used the service were able to choose to have their care and support needs provided by male or female staff. One person who used the service told us that the male staff were very kind.

People who used the service were unanimous in telling us that the all staff were very kind, friendly, knew what they were doing and supportive.