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Knappe Cross Care Centre Good

All reports

Inspection report

Date of Inspection: 3 December 2012
Date of Publication: 11 January 2013
Inspection Report published 11 January 2013 PDF


Inspection carried out on 3 December 2012

During a routine inspection

We spoke with six people that lived at the home, one of their relatives and three staff. People we spoke with said they were happy living at the home. One person said �the staff are very kind�. People who use the service were not fully involved in decisions made about their care and treatment.

We found that although people liked living at the home, some of their needs were not being met adequately. Not all care records were completed properly.

We looked around all areas of the home. We saw that some of the facilities were not clean.

People benefited from safe equipment that met their needs.

We found that mandatory staff training was out of date. Specific training in certain illnesses such as epilepsy and diabetes had not been undertaken which meant that staff did not have the skills to look after people properly.